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How 8upbet Handles Your Personal Information

This privacy policy explains exactly what data 8upbet collects when you open an account, make a deposit via bKash, Nagad or Rocket, and use our platform.

Account data collected at registrationbKash, Nagad, Rocket transaction recordsCookie and device dataYour right to access or delete dataHow to contact us about your privacy

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What We Collect and Why We Collect It

8upbet Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with 8upbet, we collect the information you provide directly — your name, contact details, and the payment method you choose to fund your wallet. If you deposit through bKash, Nagad or Rocket, we record the transaction reference tied to that wallet,

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not your full mobile banking credentials. We do not store your bKash PIN, Nagad PIN or Rocket password at any point. We also collect device identifiers, browser type and session data automatically when you access the platform. This helps us detect unusual login attempts and keep
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your account secure. We hold your data only as long as it is needed to maintain your account, process withdrawals and meet any applicable legal obligations that cover the region where you access our services. Eligibility and applicable obligations depend on your local law and the
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regions where 8upbet operates. You can request a copy of the data we hold about you, ask us to correct inaccurate information, or raise a deletion request by contacting our support team directly.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Secure Data Transmission

All data exchanged between your device and our platform travels over SSL encryption. This applies whether you log in on mobile in Dhaka or on a desktop browser anywhere in Bangladesh.

Cookie Usage

We use cookies to maintain your session, remember your preferred language and detect suspicious activity. You can adjust cookie preferences in your browser, though some functions may not work without them.

Retention and Deletion

Account data is kept for as long as your account remains active or as required by applicable obligations in eligible regions. Once an account is closed and retention periods pass, data is deleted from our systems.

Third-Party Sharing

We do not sell your personal data. We share only what is necessary with payment processors like bKash, Nagad and Rocket to complete your transactions, and with fraud-prevention services to protect your account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Live Chat Open the chat window from your account dashboard to raise a data access or correction request. A support agent will confirm receipt and follow up with next steps.

Email Support Send your privacy request, including your registered email and the specific data concern, to our support address. We aim to acknowledge requests within one working day.

Account Settings Some data preferences — such as marketing communications — can be managed directly inside your account settings without contacting support. Check the privacy section of your profile.

Common Questions About Your Privacy on 8upbet

Below are questions we hear regularly from account holders in Bangladesh about how their data is handled. If your question is not covered here, reach out through live chat or email and we will respond directly.

We collect your name, email address, phone number and the payment method you link — such as bKash, Nagad or Rocket. We do not collect your mobile banking PIN or password at registration or at any other time.

We store the transaction reference number and amount to reconcile your deposit or withdrawal. Your full wallet credentials stay with your bKash, Nagad or Rocket account — we never have access to those.

Yes. Contact our support team via live chat or email with your registered account details. We will compile and send you a summary of the personal data associated with your account.

Submit a deletion request through live chat or email. After we verify your identity and confirm your account is settled, we will process the deletion in line with applicable retention obligations for your region.

Only where necessary. We share transaction data with payment processors — bKash, Nagad, Rocket — to complete transfers, and with fraud-detection services. We do not sell your data to advertisers or marketing lists.

Yes. Visit the privacy or notification section inside your account settings to turn off marketing messages. You can also ask our support team to update your preferences on your behalf.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How 8upbet Handles Your Personal Information

How We Protect and Manage Your Information

Reach Us About Your Privacy Rights

Common Questions About Your Privacy on 8upbet

01 What personal data does 8upbet collect when I register?

02 Does 8upbet store my bKash or Nagad transaction details?

03 Can I request a copy of the data you hold about me?

04 How do I ask 8upbet to delete my data?

05 Does 8upbet share my data with third parties?

06 Can I opt out of marketing communications from 8upbet?

Privacy Policy

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